Privacy Policy

This document describes the privacy practices of I.AM.GIA (US) LLC, a limited liability company formed under Delaware law. It explains how personal data belonging to customers, platform users, and anyone else who interacts with our online platforms, service applications, and all associated digital offerings is handled. Fundamental personal privacy rights are upheld for all users, and this disclosure covers the full process for gathering, storing, and using personal data across our digital ecosystem.

The terms set out in this policy apply to all data collected through the website iamgisa.it.com, electronic communications including emails and text messages exchanged between users and our platform, and user interactions with promotional content and programs hosted on external third-party websites and platforms that link back to this privacy statement. This policy does not govern data collected through offline channels, external websites operated by our brand or unaffiliated parties, or information gathered by external partners, affiliates, and third-party content providers even if their content is accessible via our website.

All users are encouraged to read this policy thoroughly to understand data handling protocols and user privacy rights. Continued access and use of our website constitute full acceptance of the terms outlined here. We retain the right to adjust and update this privacy framework at any time without prior notice, with all revisions posted directly on our website. Regular review of this policy is recommended for all users, especially before completing purchases, to stay informed of the most current privacy practices.

Our website and related digital services are not designed for or targeted at children under the age of 13. We do not knowingly collect any personal identifiable information from minors in this age group, and individuals under 13 are prohibited from submitting personal details, registering accounts, or using any interactive features on our platform. If unintentional collection of data from users under 13 without verified parental approval is identified, all related records will be promptly deleted. Anyone who believes we may hold data belonging to an underage child can reach out to our support team via help@iamgisa.it.com for resolution. Minors residing in California who are under 16 may have enhanced privacy protections under local state regulations, with additional details available in the resident-specific provisions below.

We and our authorized third-party service providers collect personal user data primarily through direct user interactions with our platform. The scope of collected information covers personal identifiers such as full names, contact details including email addresses, phone numbers and residential addresses, birth dates, user-submitted imagery, social media profile data, shopping preferences, account profile details, and payment and credit card information tied to transactions. We also automatically gather technical and behavioral data during user site visits, including device and browser specifications, geographic location data, IP addresses, and records of webpage and product views across our platform.

Data collection takes place during various user interactions with our services, including account registration, product purchases and payment processing, return and exchange order handling, customer service inquiries requiring follow-up communication, subscription to marketing lists and loyalty program enrollment, social media platform engagements, gift order submissions involving third-party recipient details, contractual service agreements with individual users or business entities, routine website navigation, participation in platform competitions and promotional events, and job application submissions from employment candidates.

Cookie technology and similar digital tracking tools are used to monitor general user browsing activity on our website. These small text files stored on user devices help us collect navigation data including visit frequency, browser versions, and site interaction patterns. We may also conduct long-term behavioral tracking across external websites and online services to understand user browsing habits. Users who wish to opt out of this behavioral data collection can submit a request via our support email to learn about available adjustment options for browser tracking signals. Automatically collected data may be combined with other user information we gather to refine platform services and user experiences.

Browser settings can be adjusted to decline cookie storage on user devices, though this action may restrict access to certain functional sections of our website. Our webpages and electronic newsletters also utilize web beacon technology, also known as pixel tags, to track page visit volumes, email open rates, content popularity, and server system stability for analytical and operational purposes. Collected personal data is stored in secure internal databases and regulated third-party data centers located across Australia, the United States, Canada, European Union nations, and Japan, supporting marketing and operational service delivery.

All personal data collection activities are conducted on legitimate operational grounds. We will never sell or distribute user personal data to external parties without explicit user consent, nor will we share such data unless legally mandated to do so. Any marketing-related data usage strictly adheres to applicable regional privacy regulations. All collected user information is utilized for the specific purposes for which it was initially submitted or gathered, including responding to user inquiries, processing and verifying customer orders, fulfilling contractual service obligations, completing secure financial transactions, enabling payment providers to conduct anti-fraud security checks, verifying user identities for account recovery, delivering service and product updates via approved communication channels, notifying users of service modifications, supporting platform interactive features, customizing product recommendations, facilitating promotional competition participation, administering user surveys and loyalty programs, enabling social media platform interactions, addressing user feedback and complaints, protecting corporate legal interests and meeting regulatory requirements, conducting business analytics and market research, and delivering optimized website content and services.

Users who subscribe to our platform marketing lists grant permission for us to use their name, email address, and phone number for promotional communications, including newsletters, competition announcements, and discount offers delivered via email, text message, social media, and postal mail. We may also use user data to curate targeted advertising audiences for our brand partners. While we do not share personal identifiable information for these targeted promotions without consent, user interactions with platform advertisements may allow advertisers to identify matching audience criteria. Users who no longer wish to receive personalized promotional content for our or third-party products may submit an opt-out request through our designated support email.

We supplement user-submitted and automatically collected data with verified information from trusted external third-party sources, including public databases and data aggregation services. This supplementary data covers demographic details, media consumption habits, purchase histories, shopping behaviors, and lifestyle preferences, sourced from business partners, analytical service providers, and advertising network collaborators. This additional data helps us maintain accurate user records, personalize platform experiences, deliver relevant service and product recommendations, evaluate advertising performance, and conduct internal business analysis.

Third-party advertisers, content providers, and network partners operating on our website may deploy independent cookies and web beacon tracking tools to collect user browsing data across multiple platforms over time. These external parties may use collected data to deliver interest-based targeted advertising and customized content. We do not oversee or control third-party tracking technologies or their data usage protocols, and external parties may process user data under different privacy standards. Users with questions regarding third-party advertising content should contact the respective service providers directly. Users can access opt-out resources for industry-wide targeted advertising through the Network Advertising Initiative platform.

We collaborate with external third-party vendors to manage payment processing, advertising operations, and email and text marketing services, meaning some user data is processed and stored outside the United States and European Economic Area. User platform registration, subscription enrollment, and purchase placement confirm acknowledgment of this privacy policy and consent to the outlined data storage and usage practices. We share limited user data with external service providers solely to facilitate product delivery, payment security, fraud prevention, IT infrastructure management, and logistics support for customer orders. All external partners are contractually required to uphold legal privacy standards and use user data only for authorized operational purposes.

User personal data may be transferred internationally to secure data facilities in Australia, the United States, Canada, European Union countries, and Japan to support platform hosting, business management, e-commerce operations, marketing outreach, customer support, and text communication services. All international data transfers are governed by formal agreements requiring overseas partners to maintain equivalent data protection standards as local regulatory requirements.

Users who submit phone numbers during checkout processes, purchase completion, or marketing subscription enrollment consent to receive automated text order updates, abandoned cart reminders, and promotional text offers. We limit marketing text messages to a maximum of 30 messages per month. Users may unsubscribe from text communications by replying STOP to any received text alert, with no alternative unsubscribe methods recognized as valid. Standard message and data fees may apply to all text communications. Users with questions about text messaging services can receive support by replying HELP to any incoming message.

All users retain the right to unsubscribe from electronic marketing communications at any time by selecting the unsubscribe link included in all promotional email correspondence. This opt-out provision complies with European GDPR data protection regulations, ensuring users can withdraw marketing communication consent freely.

Comprehensive technical, physical, and internal operational security measures are implemented to safeguard user personal data from unauthorized access, loss, disclosure, and misuse. Access to personal user information is restricted to essential staff with operational authorization, and security technologies are continuously updated to prevent unauthorized system entry. While we strive to maintain maximum platform transaction security, internet data transmission cannot be guaranteed to be entirely risk-free, and users conduct all online data transmissions at their own discretion. All reasonable measures are taken to ensure third-party data processors uphold strict security protocols and use user data only in compliance with this policy.

Users hold the right to access and request corrections of the personal data we store. To submit a data access or correction request, users may provide specific details related to their stored information to our support team, and valid requests will be resolved within a reasonable timeframe using commercially standard practices. All privacy-related inquiries, data requests, and complaints can be directed to our dedicated privacy team via physical mail or email at help@iamgisa.it.com.

California state residents hold enhanced privacy rights under local law, including the ability to request detailed records of how their personal data is shared with third parties for direct marketing purposes. California users may submit formal privacy requests via email with a specified subject line or physical mail to our Los Angeles office, with valid identity verification required to process all requests.

Residents of the European Economic Area and the United Kingdom are protected under GDPR regulations, which grant extended data subject rights including consent withdrawal, full data access, unlawful processing objection, data erasure, processing restriction, data portability, automated decision-making objection, and the right to file regulatory authority complaints. Users may exercise all GDPR-related rights through our designated contact channels, with legal exceptions applicable to certain request types.

Our text messaging marketing services are operated in partnership with an EU-based SMS platform provider. User phone numbers, names, and purchase data are shared with this provider solely for the purpose of delivering order notifications and targeted marketing messages, with no unauthorized third-party marketing data sharing without explicit user consent. All text message unsubscribe and support protocols align with standard industry practices.

We reserve full authority to revise and update this privacy policy at any time, with all updated terms published directly on our website for user review. Our brand operates two business lines under the same corporate entity, with all customer data maintained separately for each brand and no routine cross-brand personal data sharing.

All privacy policy inquiries, data correction requests, and accessibility accommodation requests can be submitted through our contact channels. This policy was last updated in September 2025.